We offer

• Hasbury Residential care home in Kings Norton

Staff development programme and appropriate resources.

Recruitment of staff who share our values and are committed to provide excellent care. Retention of staff to ensure our care is consistent.

Full details of names, qualifications and experience of our staff is held in a list of staff employed in the office, and may be inspected at any reasonable time by speaking to a senior member of staff.

Your needs will be fully assessed to help us identify your individual requirements and specific needs and to ensure that we are in a position to meet them fully. We will find out about your preferred daily routine, likes and dislikes, your tastes in relation to food and any other special dietary requirements. We will also ask about your social, domestic, spiritual and cultural preferences, and establish how you would like to have your personal care delivered.

Based on your identified needs we will prepare with you a personal care plan (person centred) to enable the staff to support you in a consistent and sensitive manner. The plan will be reviewed on a regular basis to see that your care is being maintained. It will be available for inspection to the appropriate authorised authorities should they wish to see this. The care plan will also contain a risk assessment and any risk management plan. It also includes details of health care needs, medication, GP details and any other special needs required.

We will ensure that activities are offered to you considering individual needs, abilities or expressed wishes and will further ensure that you feel comfortable to decline any or all of the activities offered by the company.